Also as you may be aware we randomly distributed a patient satisfaction survey to our patients in an attempt to identify problems areas. We are trying to establish the patient perception of access to care, quality of communication, patient confidence on the care we provide and the overall patient satisfaction.  

A random sample of 30 patients was questioned and the scoring results are as follow:

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Scores of 3.5-4.0--Indicate high satisfaction

Scores of 3.0-3.4--Indicate general satisfaction

Scores of 2.0-2.9--Indicate low levels of satisfaction

Scores of 1.0-2.0--Indicate very low levels of satisfaction